Introduced in version 2018 and further enhanced in our 2020 release, we created new QSX offerings called,
Transform DocType, MetaData Injector
and Assign Case Owner which allow CAPSYS Case Work to move back and forth between different Doctype profiles along with allowing the Case Work to be externalized for further processing by outsourced or third party firms who are not licensed CAPSYS users. Upon completion of their outsourced work on the cases, they can electronically return the work back to a CAPSYS system.
Using secured
Enterprise File Sync and Share (EFSS) services, all the casework remains intact with the updated indexing data from your outsourced third party so it may continue processing further downstream in a CAPSYS Batch or Document Workflow – inclusive of the third party’s added metadata/index data. With our Assign Case Owner ExecuBOT, the returning casework can be directly assigned to a specific knowledge worker on your staff to complete the casework through the business process. These new extensible features provide a wide array of new business and technical capabilities for our partners and our customers.
Big Data Support. Introduced in version 2020 through our
Managed Capture as a Service
offering, CAPSYS CAPTURE ONLINE, we created a new offering called,
CCBD ETL
that addresses the unique challenges that have been created with Big Data. Customers have all this useful data locked up in huge data warehouses but only IT can get to it and everything with Big Data turns into a long-term project for the end-user in need of immediate use of the content. Not anymore with CCBD ETL QSX and CAPSYS CAPTURE ONLINE. We’ve added an HTML5 based forms designer tool that will allow users to quickly snap together user-friendly forms that take all that Big Data in your Data Warehouse and turn all that content into
usable documents.
Those useable documents are contained in a CAPSYS CAPTURE virtual case – which gets created in a background batch process without user involvement – and, are then moved to a workflow queue for user review and interaction using a Case Management style user interface. Those cases contain either HTML5 or Searchable PDF documents which can then be automatically exported into your favorite Content Services Platform Solution such as Hyland OnBase, ShareBase, Office 365 SharePoint, OpenText, or simply to a file share on your network.
Introduced in 2019, we’ve added
Mini-Dashboards to both the client-side as well as the server-side. These dashboards are intended to provide immediate insight and intelligence into the casework interacted with by the individual users as it is moved throughout your business process. In 2020 and 2022, we introduced and have expanded upon our much more, in-depth
Dashboard offering that is available as a Managed Subscription Service called,
CAPSYS CAPTURE ONLINE Dashboards (CCOD). CCOD provides configurable Dashboards that allow users to slice and dice a large number of transactional data contained in the CAPSYS database and visualize those data elements in a very usable and esthetically pleasing manner. CCOD can be configured to connect to both On-Premises based deployments of CAPSYS CAPTURE and the Cloud Edition of CAPSYS CAPTURE ONLINE.
In summary, we believe these significant innovations, enhancements, and additional features make CAPSYS CAPTURE an even better user experience for our user communities, our customers, and our partners!
Sincerely,
Team CAPSYS!